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Free Shipping All Over India
For Orders Above INR 350
We Ship World Wide*
*Additional Charges Applicable On Checkout, If Your Region Is Not Serviced Please Get In Touch With Us For More Information
FAQ
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What is the difference between masala incense and flora incense?Masala incense and flora bathi are both types of incense sticks commonly used in India, but they have some key differences: Masala Incense: Ingredients: Made from a blend of aromatic herbs, spices, and essential oils. Fragrance: Offers a wide range of fragrances, from floral and fruity to spicy and earthy. Intensity: Generally has a stronger and more intense fragrance compared to flora bathi. Purpose: Often used for religious ceremonies, meditation, and aromatherapy. Flora Bathi: Ingredients: Made from a blend of floral extracts and essential oils. Fragrance: Primarily floral-based fragrances, such as rose, jasmine, and sandalwood. Intensity: Typically has a milder and more delicate fragrance compared to masala incense. Purpose: Often used for home fragrance, relaxation, and creating a calming atmosphere. In essence, the main difference lies in their fragrance profile and intensity. Masala incense offers a wider range of fragrances and a stronger scent, while flora bathi provides a more delicate and floral-focused aroma. It's worth noting that the terms "masala" and "flora" are sometimes used interchangeably, and the distinction between the two can be blurred. However, generally, masala incense is associated with a broader range of fragrances and a stronger scent, while flora bathi is more specifically associated with floral fragrances and a milder scent.
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How can I edit the delivery address after placing an order?If you need to edit the delivery address after placing an order, please contact our customer support team as soon as possible to assist you with the necessary changes.
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What are your delivery options for incense products?We offer various delivery options for our incense products, including standard shipping, express delivery, and local pickup. You can choose the option that best suits your needs during the checkout process. We ship worldwide using standard shipping service incase you need express shipping kindly reach out to us and we will be happy to assist you.
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What is your online ordering process for incense products?Our online ordering process for incense products is simple and user-friendly. You can browse our collection, select your desired items, add them to your cart, and proceed to checkout to complete your purchase securely.
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How can I contact customer support for assistance with my products?You can easily reach our customer support team by sending an email to jaygeeindustries@gmail.com or WhatsApp via +91-8549904990 9am to 9pm IST for prompt assistance with any queries or issues regarding your incense products.
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What are the different types of Indian incense available at Bangalore Incense Store?At Bangalore Incense Store, we offer a wide range of Indian incense varieties, including traditional agarbatti, dhoop sticks, masala incense, floral blends, and more. Each type carries a unique fragrance and cultural significance, providing a diverse selection for your aromatic preferences.
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What is your returns and replacement policy for incense products?Our returns and replacement policy ensures customer satisfaction. If you encounter any issues with your incense products, please reach out to our customer support team for assistance with returns or replacements as per our policy guidelines.
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What should I do if I placed an order by mistake?If you accidentally placed an order, please contact our customer support team immediately to discuss the necessary steps to address the situation and explore potential solutions.
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My order status shows as shipped, but the order hasn't arrived yet. What should I do?If your order status indicates that it has been shipped but has not arrived, please allow some additional time for delivery. If the delay persists, feel free to contact our customer support team for assistance in tracking your order and resolving any issues.
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What should I do if my payment fails but the amount is debited from my account?If your payment fails but the amount is debited from your account, please contact our customer support team immediately with the transaction details. We will assist you in resolving the issue and ensuring that you receive the necessary support.
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What should I do if I made a payment but did not receive an order confirmation?If you have made a payment but did not receive an order confirmation, please contact our customer support team immediately with the payment details. We will assist you in verifying the transaction and ensuring your order is processed correctly.
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What are masala incense sticks?Masala incense sticks are crafted using a traditional method where natural ingredients such as aromatic wood powders, resins, herbs, and essential oils are mixed together to create a paste. This paste is then hand-rolled onto bamboo sticks, resulting in high-quality incense known for their rich and long-lasting fragrance. You'd normally observe a thin layer of natural wood powder coating on the top, the sticks are dusted to prevent stickiness and preserve the fragrance for longer duration.
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What are the benefits of burning masala incense?Burning masala incense offers a range of benefits, including creating a calming atmosphere, enhancing meditation practices, masking odors, and promoting relaxation and stress relief.
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